Call us on T: 01709 464 200. We are open Mon-Fri 9am-5pm.

Complaints Policy

Last updated: 30 August 2026

The Karri Clinic is a website providing information about Mr Vasu Karri's practice and a means of contact. It is not a healthcare provider and does not deliver, manage, or oversee clinical care.

Complaints about this website

If you have a complaint about this website itself, for example about the accuracy of the information on it, a technical problem, or how your enquiry was handled before being passed on, please contact us using the details on our Contact page. We will acknowledge your complaint and respond as soon as we reasonably can.

Complaints about your care

If your complaint relates to a consultation, treatment, or surgery, this should be directed to Kinvara Private Hospital, who provide and are responsible for your clinical care. Kinvara Private Hospital, as a Care Quality Commission (CQC) registered provider, has its own complaints procedure and will be able to help you directly.

If you remain dissatisfied after raising a concern with Kinvara Private Hospital, you can also contact the Care Quality Commission at www.cqc.org.uk.